ICT Supporter (a)
We work directly on behalf of AO Foundation and do not charge any agency fees.
What this position has to offer:
- The opportunity to be part of a highly committed international team 🌐🤝
- An interesting and varied job in an exciting and innovative organization 🚀💼
- Attractive & cool work conditions 😎💻
- Explore offline the wonderful countryside of Davos 🏢💻
- The opportunity to work remotely or from the office in Davos 🏡🏢
Interested? Then book a call with us now!
Job Summary
Are you ready to play a crucial role in a dynamic team, using your expertise to support and optimize ICT infrastructure in a fast-paced work environment? 🚀💻
As a recruiting partner of AO Foundation, we are looking for a full-time ICT Supporter (a) in Davos-Platz. In this role, you'll provide primary technical assistance to users through phone, email and on-site channels for both software and hardware related questions, including hardware installation and setup. 🛠️💬 Offline you can explore Davos and enjoy the nature while hiking or skiing in the beautiful mountains.
Anticipate an appealing benefits package, covering holidays, pension provisions and global accident insurance. Moreover, enjoy excellent employment conditions tailored to your needs, providing flexibility in working hours and location. 🌍🕒
Excited? Schedule an initial interview with us now! 📞🌐
#ICTSupporter #TechOpportunity #AOFoundation #FlexibleWork #CareerAdvancement
What You Will Be Doing
- Provide first-line technical support for users via phone, email and on site for soft- and hardware
- Installing hardware and commissioning
- Document and track all support requests in a ticketing system
- Maintain and update user documentation and knowledge base
- Support for AO courses and events
- Collaboration on internal IT projects
- If needed, you also support our offices in Dübendorf and Zizers
What You Bring To The Job
- 2 or more years of experience in a technical support role
- Education in information technology, IT apprenticeship or similar
- Strong knowledge of Microsoft Windows Client OS, Office365 E5 and iOS/MacOS
- User-centric and service-centric thinking
- Strong problem-solving and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Travel Requirements: If needed, travel is on a weekly basis to AO offices in Zizers and Dübendorf
- english: C2 – Proficient
- german: B1 – Intermediate
Nice-to-Haves
- Driving licence B
Team
Anticipate a supportive and dynamic team, blending both young and experienced members, fostering an open and collegial atmosphere. The corporate culture thrives on flat hierarchies, direct communication, and transparency across all levels. You'll have ample space for personal and professional growth in an environment that values collaboration over competition.
- Reports to: Manager IT Servicedesk
- Colleagues: 7
- Team Language: English and German
Benefits
Work From Home (WFH) possible
Attractive & cool working conditions in the middle of the Swiss Alps
Flexible working arrangements
Generous package of social benefits
Pension provision
Global accident insurance
Discounts with leading insurance providers
Continued education & language courses in English and German
Shower rooms for employees wishing to cycle to work or go jogging over lunch
Pension provision
Modern infrastructure
Service Anniversaries
Free services such as free parking, cafeteria, business smartphone for private purposes & access to several MS 365-licences
About AO Foundation
The AO Foundation is a medically guided, not-for-profit organization led by an international group of surgeons specialized in the treatment of trauma and disorders of the musculoskeletal system. Founded in 1958 by a group of Swiss surgeons who shared one goal - delivering radically improved patient outcomes in the treatment of trauma and musculoskeletal disorders. Today, the AO has a global network of over 460,000 surgeons, operating room personnel, and scientists in over 124 countries. It has over 18,700 surgeon members working in the fields of trauma, spine, craniomaxillofacial (CMF), veterinary, and reconstructive surgery. Their mission is promoting excellence in patient care and outcomes in trauma and musculoskeletal disorders.
- Industry: Health care & hospital
- Founded: 1958
Next Steps
I Am Interested
Check if the salary matches your expectations and if you meet the basic requirements.
Schedule a Call
Select a 20-min slot for a call with a Lionstep recruiter to find out if it's the right job for you.
If There's a Match
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If There's No Match
Lionstep will look for other opportunities you might like and contact you again.
Ready to move forward?
Check out in the next step if the offered salary matches your expectations and if yes, schedule a call with a Lionstep Recruiter to learn more about the job.
Ready to move forward?
Check out in the next step if the offered salary matches your expectations and if yes, schedule a call with a Lionstep Recruiter to learn more about the job.
Not For You?
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